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SMS DELIVERY DISRUPTION - Safaricom

  • 6th July 2026
We are currently experiencing an issue affecting SMS delivery to the Safaricom network. Messages to Safaricom subscribers may be delayed or fail intermittently while we work with the provider to restore normal service. Other mobile networks remain unaffected. We apologize for the inconvenience and appreciate your patience. Updates will be provided ...
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Your hosting is getting an upgrade — here's what's changing.

  • 4th July 2026
Dear Valued Client, As shared previously, our hosting platform upgrade is well underway — many accounts have already been moved onto the new environment, with the remaining phases completing this month. This initiative forms part of our continued investment in building a faster, more secure, and more resilient hosting platform while ensuring ...
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Upcoming Infrastructure Enhancements & Platform Improvements

  • 4th June 2026
Dear Valued Client, We would like to inform you that over the course of this month, we will be carrying out a planned enhancement across our hosting infrastructure. As part of this initiative, customer accounts will be transitioned to a future-ready hosting management platform alongside a broader set of backend improvements designed to improve ...
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[COMPLETED] ONGOING MAINTENANCE ON SERVER: DX3B.RCNOC.COM

  • 24th September 2025
Greetings, We are currently doing a live maintenance on the server DX3B.RCNOC.COM. The maintenance entails upgrading server hardware and software components, as well as transitioning to a more stable network infrastructure. The upgrade is now live, with no downtime expected. Please note that there will be a change in IP address to ...
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