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Using Shortcode

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OVERVIEW

About Shortcode

A shortcode is a five-digit number that enables businesses and organizations to engage with their customers through two-way communication between the sender and the recipient. Unlike bulk SMS which only allows for one-way communication, shortcode service allows businesses to establish a more personal relationship with their customers by enabling them to interact and respond to messages (sender and recipient) . 

If you are seeking a reliable and efficient shortcode messaging service for your business, look no further than HostPinnacle Kenya. We offer dedicated and shared shortcode messaging services, both of which we are licensed by the Communication Authority of Kenya to offer and run. Our prices are highly competitive in Kenya, making it possible for businesses of every size to afford this essential marketing tool. Additionally, our customer support is unmatched, ensuring that your experience is hassle-free from beginning to end. We have the expertise and experience to deliver beyond your expectation. Let us help your business reach its full potential with our high-quality shortcode messaging services.

Dedicated Shortcode

A dedicated shortcode is a five-digit code e.g. 20305 that acts as a unique identifier that allows two way communication between the sender and the recepient through messaging.  In dedicated shortcode clients do not share the shortcode at all, each client has a unique five  digits code.   By incorporating a dedicated shortcode, companies can improve their brand notability and communication strategy and offer enhanced customer experience while meeting their business objectives through messaging services.

Shared Shortcode

Shared Shortcode is a five-digit code  that is shared among different clients, with each client allocated a specific keyword. These keyword is vital because they help route or direct the messages sent to the correct client. For instance, if a restaurant and a boutique share the same shortcode, say 20305 the restaurant’s keyword could be “food,” while “clothes” could be the keyword for the boutique. A customer who wants to place an order for food will simply text “food” to the shortcode 20305, which routes the message to the restaurant. 

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Upgrade your mobile marketing with our Shortcode Services! Contact us now to revolutionize your marketing approach and engage your audience in a whole new way. Stay ahead of the competition with cutting-edge Shortcode Services

FEATURED USAGE

Some of the areas you
can use Shortcode in your Business

Sales Lead

Shortcode  have been used  to get  sales lead for potetial customers by many companies such as real estate and microfinances. This is ideal for  both  shared or dedicated shortcode

Subscriptions

You can use shortcode to let customers subscribe to services such as betting services, join class membership, buy tickets, among others services

Messaging

Dedicated Shortcode have been used widely as communication tool e.g.  90% of televisions stations uses shortcode to let their viewers send them messages

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