How To Switch Hosting Providers Without Downtime

Before we show you how to migrate your website, please note that we offer this service free for all our clients. You just need to open a ticket here and we will do it professionally and in no time.

To many the idea of ​​moving your web site from one host to another can sometimes seem like a daunting task but the process of moving your site is simple when you know what steps to take and the order to take them in. This article will walk you through the steps required to perform a site move without the downtime.

Firstly there is this one important thing you need to remember, DO NOT TERMINATE YOUR EXISTING HOSTING ACCOUNT until the very last step. You may be very happy with your current hosting but it is essential that your current hosting account remains active until you are 100% sure your site is all operational with the new hosting provider.

If you follow the steps below you should be able to transition from one host to another without any downtime to your web site.

1. Create A New Account

Firstly you need to choose your new hosting provider, once you have chosen that provider sign up for the chosen hosting package and once the new account is setup you can move on to the next step.

2. Backup All Your Files From Your Old Account

This is a reliably simple process, but can be time consuming depending on the size of your web site. Go to your old hosting account and download all the files via FTP, and backup any databases in use. Remember that you can not cancel this account yet even though you have backed up all your files.

3. Upload All Your Files To Your New Account

Once you have backed up your files on your old hosting account, it is time to go to your new hosting account and upload the backups via the new hosts FTP.

4. Create Your Mail Accounts

To avoid losing any of your email when you later change your domain name server addresses, it is imperative that you now create all the same email accounts that you had with your old hosting provider in your new hosting account. Once this has been done, all email addresses on the new account should match the email address on your old account.

5. Checking of Your Files and Links

Now it is time to check all the pages of your web sites and verify that all links are working correctly on your new host. To do this you will need to create a temporary URL to the web site. A quick and easy way to do this is to create a sub domain of another URL and point it to your new web site by the way of mirroring. Any good web hosting provider should provide you with the ability to create a temporary a URL so you can test your new site.

6. Changing Your DNS (Domain Name Server)

If you are now certain that your files have all been uploaded correctly and the links within your site are working correctly, you can change your DNS (domain name servers). Your new host should have provided you with their DNS settings. If they have not, contact them and ask what addresses should be used for your domain name. Usually the addresses will look like this,,

The place to change the DNS addresses is who your domain name is registered with. If you registered the domain name through a registrar, you will need to login to their control panel and change the DNS servers there. If it was registered with your old host, you will need to login to their control panel and change the DNS entries there.

7. Wait For DNS Changes To Propogate

After you have changed your DNS (domain name servers) you will need to wait between 10 minutes-48 hours for your domain to propagate across the internet. During this waiting period your site will still be served from your old hosting account, as the DNS propagates your site will be served from your new host. Once the propagation has completed all requests to your domain will be served from you new host.

8. Cancel Your Old Account

Make sure you wait at least 48 hours for the domain name to propagate, and make sure that your domain name is resolving to your new hosting account before spending your old account.

Final Words

By following these steps you should now have successfully transferred your web site from your old host to your new host without any downtime.

Check here for our web hosting hosting packages

We usually do free migration to clients who are moving in with us. Just contact us here.

About the Author
HostPinnacle Kenya
HostPinnacle Kenya is the best and cheapest web hosting company in Kenya with world-class web hosting packages and affordable web design offers. Apart from that we offer free life-time SSL certificate, affordable domain registration in Kenya and free whois privacy. We have an award-winning support team available 24/7/365 to help you with your queries.

Leave a Reply

Call me!