How to Create Support Departments in WHMCS

You first need to login to WHMCS to accomplish this task.

1. Hover on “Setup” on the menu tabs at the top, and navigate to “Support“, hover on it and another submenu will appear. Select “Support Departments“.

image showing how to add email piping in WHMCS

2. If you are accessing “Setup” for the first time since you logged in, you might have to input your admin password for security purposes.

image showing how to email piping in WHMCS

3. Click on the “Add New Department” button.

image showing how to add new department in WHMCS

4. Fill in the form to specify settings associated with the new department.

image showing how to add new department in WHMCS

5. Click on the “Add New Department” button, at the bottom of the page, to save the settings and create the new department.

To change the settings of any department, you can always navigate back here and click on the icons listed alongside a department.

image showing how to add new department in WHMCS

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HostPinnacle Kenya
HostPinnacle Kenya is the best and cheapest web hosting company in Kenya with world-class web hosting packages and affordable web design offers. Apart from that we offer free life-time SSL certificate, affordable domain registration in Kenya and free whois privacy. We have an award-winning support team available 24/7/365 to help you with your queries.

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