How to add cPanel/WHM Server to WHMCS

You first need to login to WHMCS admin dashboard to accomplish this task.

1. Hover on “Setup” on the menu tabs at the top, and navigate to “Products/Services“, hover on it and another submenu will appear. Select “Servers“.

image showing how to create new cpanel/whm server in WHMCS

2. If you are accessing “Setup” for the first time since you the time logged in, you might have to input your admin password for security purposes.

image showing how to add new currencies in WHMCS

3. Now click on “Add New Server” button.

image showing how to add new server in WHMCS

4. It is now time to add the server details. The page has 3 sections. We will begin with the “Add Server” section. Give your server a proper server name. This will be visible to your clients. Input the server hostname as well as it IP address. If you have a dedicated IP address for your WHM account you can input it here. If you have several assigned IP address there is a textbox to fill that. Please fill one per line. The other three fields are for your own management purposes. You can input the server monthly cost, the datacenter where this server is located and maximum cPanel accounts that you want to create in your WHM. You can always come back to this page to enable or disable your server.

image showing how to add new server in WHMCS

5. The next section is to fill in the nameservers. Please note that you need to have registered this nameservers with your domain registrar first. If your domain is registered with us, you can easily do that from our client area. If you have difficulties doing this, you can open a support ticket with us.

image showing how to add new server in WHMCS

6. The last section is to fill in the WHM server details. First select cPanel as the type of the server.

image showing how to add new server in WHMCS

7. Once you select cPanel as the type of the server, some new fields will appear. These are; an API Token field and a section for Single Sign-On for users. You should now input the WHM username and password. The API token field can be a little bit confusing for new users. If this is a challenge for you, we have outlined a simple procedure below:

i). Login to your WHM using your username and password. The link for WHM panel is usually your domain then add “/whm”. For instance, if your domain is example.com, then to navigate to WHM panel, input this on your browser’s address bar: “//example.com/whm”.

ii). Once in the WHM panel, navigate to the left sidebar and look for “Development” section. In that section select “Manage API Tokens“.

image showing how to get new api token in whm

iii). Click on the “Generate Token” button

image showing how to get new api token in whm

iv). Give the API token a name and decide the privileges that it will have. We recommend to have all checked. Then save your changes.

8. Take your token and head back to WHMCS. Paste it to the API token field.

9. Then decide who will have the permission for a Single Sign-on to the server.

image showing how to get new api token in whm

10. Save Changes. We recommend you to create a group and add the new server to the group. This is how to create the server group:

i). Go to the servers configuration page and select “Create New Group

image showing how to get new api token in whm

ii). Decide the name of the server group. How to fill the group. This can be to add to the least full server first or to first fill the active server then switch to the next least full server. Then add the server to the group.

image showing how to get new api token in whm

That is all. Good job 🙂

About the Author
HostPinnacle Kenya
HostPinnacle Kenya is the best and cheapest web hosting company in Kenya with world-class web hosting packages and affordable web design offers. Apart from that we offer free life-time SSL certificate, affordable domain registration in Kenya and free whois privacy. We have an award-winning support team available 24/7/365 to help you with your queries.

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